My journey

10+ years of crafting products people love and building teams people want to be part of

From enterprise software to Southeast Asia's largest super-app and India's fintech ecosystem, shaping products, platforms, and design organisations used by millions.

2024–Present

Smallcase & Tickertape

Senior Director of Product Design

The Seat at the Table

Joined as Head of Design with a clear mandate: build product design from a fragmented service into a strategic function with its own infrastructure, voice, and authority to shape what gets built. Promoted to Senior Director in 12 months.

Built career ladders, comp bands, and hiring process from scratch

Led design system rebuild — scalable and AI-ready, without adding headcount

Earned design a permanent seat in quarterly strategy planning (core group)

0 culture-driven exits across a remote-first team of 8

Leadership Case Study
2018–2024

Gojek

Product Design Lead

Leadership Emerges

2021–2024 · Product Design Lead

Led consumer experience design for GoFood — served as interim head of design for the team. Moved to Gojek central: built Gojek PLUS, a unified subscription brand across 6 products at Southeast Asian scale. Led support AI adoption across driver, merchant, and customer ecosystems.

Designed and launched Gojek PLUS — subscription across GoFood, GoRide, GoSend + 3 more

Interim Head of Design for GoFood (team of 6 designers)

Led support AI redesign across driver, merchant, and consumer surfaces

Gojek PLUS Case Study

Building at Scale

2018–2021 · Interaction Designer → Product Designer → Senior Product Designer

Joined Gojek as it was scaling fast across Southeast Asia. Built Asphalt — the design system powering 20+ products. Moved into product design: growth, loyalty, and GoFood's first loyalty brand. First people management experience.

Core contributor to Asphalt — Gojek's design system (20+ products)

Redesigned GoFood text search for 20M+ monthly users

Led GoFood post-booking experience redesign

First people management experience

2016–2018

IIT Kanpur

Master of Design

The Deliberate Pivot

After gaining industry experience as a UX Designer, a stable role was left behind to pursue a masters degree in design at Indian Institute of Technology, Kanpur and build a deeper foundation in design. The programme expanded expertise in design thinking, research, and human-centred problem solving, while an internship at Microsoft India offered the opportunity to apply these principles within a large-scale technology organisation.

2014–2016

MAQ Software

UX Designer

The Foundation

First design role, straight out of a CS engineering degree. Not just designing — building UX process from scratch, working with enterprise clients like Microsoft and Amazon, and leading hiring before leaving for my masters. The leadership instinct showed up early.

Built UX process from scratch for an enterprise software company

Worked with Microsoft and Amazon enterprise clients

Led design hiring before departing for masters